Need a professional email like info@yourdomain.com? Creating one is quick and free with your hosting plan. No extra services required — just a few clicks to set up custom emails for business, family, or fun. This handles everything from username to storage limits.
This guide is for new users — simple steps, no tech jargon. We'll cover basics plus options like quotas and passwords.
Pro tip: Check our accessing email guide after creating one!
Why Create Emails in cPanel?
- Pro look: Ditch Gmail — use @yourdomain for branding.
- Unlimited (almost): Most hosts allow many accounts, with storage controls.
- Easy management: Add, edit, or delete anytime.
- Secure: Built-in spam filters and forwarding options.
Step 1: Log In to cPanel
- Open your browser and go to your cPanel URL (e.g., yourdomain.com/cpanel or https://cpanel.lunarracks.com).
- Enter your username and password (from hosting email).
Tip: If forgotten, use "Forgot Password" or ask your host.
Step 2: Navigate to Email Accounts
- In the cPanel dashboard, scroll to the Email section.
- Click Email Accounts (it has an envelope icon).
You'll see a list of existing emails (or none if first time).
Step 3: Create the New Email
- Click the blue + Create button (top-right or bottom).
- Select Domain: If you have multiple, pick from the dropdown (e.g., yourdomain.com).
- Username: Enter the part before @ (e.g., "info" for info@yourdomain.com). Keep it short, no spaces/special chars except ._-.
- Password:
- Click Generate for a strong one (recommended).
- Or type your own (must be secure: 8+ chars, mix letters/numbers/symbols).
- Note it down securely!
- Mailbox Quota:
- Set storage limit (e.g., 500 MB for small use).
- Or choose Unlimited (We allow it — check plan limits to avoid overages).
- Optional Settings:
- Check Send welcome email to get setup instructions auto-sent.
- Add aliases or forwarders later if needed.
- Click Create at the bottom.
Warning: Unlimited quotas can fill your hosting space fast — monitor via Quota column!
Step 4: Verify & Test
- Back in Email Accounts, your new email appears in the list.
- Click Check Email to log in via Webmail (test sending/receiving).
- Send a test from another account — it should arrive!
Troubleshooting: Common Creation Issues
| Issue | Fix |
| "Username taken" | Choose a unique name or check for existing accounts. |
| Weak password error | Use generate button or strength (add symbols/numbers). |
| Quota exceeded | Lower limit or upgrade hosting plan. |
| Domain not listed | Add domain in cPanel > Domains > Addon Domains. |
| No email received | Check spam/junk or enable forwarders. |
| Host limits | Some plan cap emails |
Bonus: Best Practices & Extras
- Strong Security: Always generate passwords; enable 2FA in cPanel if available.
- Forwarding: In Email > Forwarders, redirect to Gmail for easy access.
- Autoresponders: Set vacation replies in Email > Autoresponders.
- Spam Control: Enable Spam Filters in Email section.
- Delete/Edit: In Email Accounts, use Manage to change passwords/quotas.
Quick Recap (Cheat Sheet)
| Step | Action |
| 1 | Log in to cPanel |
| 2 | Email > Email Accounts |
| 3 | + Create > Domain/Username/Password/Quota > Create |
| 4 | Test with Check Email |
Need Help?
- Stuck?
- Take a screenshot and open a ticket: https://my.lunarracks.com/submitticket.php
- Take a screenshot and open our live chat
-
More deets: Official cPanel Email Docs
Email created! Now you're set for pro communication.
Check out our other guides for accessing or troubleshooting.
